I was staying at my mate's house and someone sabotaged my meats outside electric box so we had to call the UK energy network on 105 and they had to cut our power because it could cause a fire and they told us to call our energy provider to hopefully send someone out and my mate has two disabled children at high risk. They said it was going to send someone in 2 to 3 hours time. They never did so my mate had to stay in A hotel And I think that's completely dreadful for a energy company that is target to help vulnerable people even disabled children and they don't send someone out within the 2 to 3 hours