Worst energy company ever. I have been with them for 4 years now, they have always increased my tariffs. My neighbours are paying around 200£ for gas and electricity, fixed tariff. I've contacted the customer service to question why I am paying around 380£ in the winter and £300 in the summer, and they told me that I am paying a higher tariff rate. They've changed my tariff plan to reduce it to £175, and after 2 months they are asking me to pay £380 every month. I would definitely not recommend them to anyone. With the cost of livings being higher, instead of understanding the customers, they are making it worst. All I wanted from them is to understand that I cannot afford to pay £380 a month, that's crazy. I've emailed customer service and no one responded. OVERALL - TERRIBLE COMPANY!