After moving to a new provider, I received a final bill from EDF. The actual price they were charging me for 2 weeks of gas is itself shocking and they charged me £50 early cancellation fee. The bill stated I had until 5th March to pay and I then received a nasty email on 4th March saying it was overdue and they were preparing to take legal action!! Who treats people this way? No one should be threatened in this way, I can understand if there was a significant delay but it wasn’t technically overdue so why threaten legal action. To get this email was genuinely stressful as someone who pays their bills fully but I doubt EDF care about regular people
1 month ago
EDF Energy has a
1.2
average rating
from
718
reviews
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