Poor Customer Service – No Response to My Issue I have contacted EDF multiple times—called three times and emailed twice—regarding my energy usage not showing in Energy Hub. Despite my repeated attempts, I have received no resolution. I don’t even have a digital meter at home, yet no one from EDF has provided a clear response or solution. When I called, I was told the issue had been passed to the meter department, but nothing has changed. Worse, I was promised updates via email, but no one has ever followed up. The lack of communication and action is extremely frustrating. As a customer, I expect at least a basic level of support, but EDF seems to ignore genuine concerns. This experience has been disappointing, and I hope they finally address my issue instead of making empty promises.