My name is Lorraine and I’m disgusted and unsatisfied with my account that I have had for over 30 years with no complaints until recently. I have been asking questions through different consultants and they have no answers to my questions. How possible that my credit it can be 28000,00 while I qualified for 7000? Who authorized 28000,00 without my permission? I still have no answers because I have been paying since and to my surprise the debt it never reduces instead it goes up. My last purchase was on 2016 of a phone that’s worth 3400? How did you come up with 28000,00 when I have agreement with Edgars of R7000 in 2016? How do you exceed our agreement without my consent? Then Edgards have the nerve to put me on collection after one of the consultants promised to write off that debt?