To whom it may concern,
I write this message with a heavy unsatisfied heart because this is not a WOW moment. I ordered a beautiful birthday edible arrangement and personal sized cheesecake for my boss's birthday on Feb 22, to be delivered on Feb 26. Although the order was delivered on Feb 26, to my dismay,it was only partially delivered. The cheesecake was missing. This was an important part of the order because my boss can only have cheesecake once a year and he was going to indulge for his birthday. As soon as I was notified that the cheesecake was not delivered with the edible arrangement, I immediately contacted the store. They were very gracious and stated they would redeliver the following day, Feb 27, and they did. However, the disappointment only continues. Instead of a cheesecake, there was a personal sized cupcake. I sincerely appreciate the redeliver and assistance to resolve the 1st order mistake but now my boss is still without cheesecake. Thank you for trying to fix the order. I hope in the future, should I attempt to place another order, I will not be let down. Thank you again.
9 months ago
Edible Arrangements has a
2.3
average rating
from
6
reviews
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