Worse than BAD! Arranged with EE Customer Service (What a joke) for my PAYM account to be changed to PAYG on 01/12/2020 as I was leaving for Thailand on 30/11/2020. They forget to mention that the PAYG sim needs registering by me in the UK!!! Now I'm doing two weeks quarantine in Bangkok with no network service, can't pay anyone from my UK bank Santander because I can't receive a text with my security code. Hotel phone does not allow international calls, and I only have internet access. Can't contact EE CS online as you can only do this if you have an active PAYM account! Not even sure if they have setup the PAYG sim! Not even worth one star, as Trustpilot doesn't allow none... This is EE loyalty for being a customer for many many years!