I have been today, around 12 p.m. visiting the 64 Broadmead EE shop, in Bristol, BS1 3ED where the store manager, Ahmed offered me the worse treatment I have ever received from any company. - I asked if I can go inside accompanied by my household (4 persons including me) as 3 of us wanted to have new contracts with EE, he said NO, there is only a max 2 (although I explained we are from the same household) he said No, and there were 3 customer assistants inside (why would you have 3 employees and only allow 2 clients) but I said alright. - After which he mocked me and asked if I want him to brake the law and allow more than 2 persons in the store at the same time, he screamed that we are in a pandemic and there are rules. I am as a profession a Medical Doctor, so I know very well what are the risks. All 4 of us were wearing face masks for the whole of the conversation. - After which I stated alright, and he kept saying that a colleague of his can assist me from the door (while the other person that was before me, was able to go into the shop), I said that I am not comfortable to speak from the door way (doing a contract would have involved probably me giving my personal details, which I did not want to do from outside of the shop), but Ahmed mocked me again and said a 3rd time this is a pandemic and if I do not like this rules to make sure I inform the government about my views about the rules, while the other 2 shop assistant kept laughing and say bye bye to me. - I asked if I can make a complain about the customer service I received and how. He said that EE does not have complain procedure, just to call 107 or he can type on my personal phone a number, and shouted to me to give him my phone so he can write down the number where I can call to make a complaint. So he was not afraid anymore of the pandemic rules, more than fine to touch my personal phone and write a number he saw fit where I could make a complaint.