WORST CUSTOMER SERVICE I have been with ee for from T mobile days. I have have to admit they have just gained there customers from them. They say that they have the best customer service, what a joke. They have given me nothing but head ache since I have had my contract. For the past 4 years they are useless. They gave me by sport for free and charged for 1 year for casting. They say it was trial for 3 months ( didn't even know I had it) £200 late they only gave me half a refund. Then decide to cancel.my by subscription everyone and I would have to call every time to get it set it. Now I have taken out a new contract and on 2 occasion they failed to mention that they have given me 3 months large TV subscription and then decided to charge me for it. I have been mis sold on 2 occasion in a space of 3 months. Now I am giving all the facts and their customer service keep telling me that they will pass me returns ( not 1 mention of refunding me) great loyalty these guys show. Still got no answer from them and also they still ain't bothered to do anything about. Show how they do not care about their loyal customers. T mobile.wrre better. Avoid these guys, they just charge you for behind your back and when you question anything they say it's your fault. The left hand does not know what the right hand is doing. Lets see if they bother to anything about it my issue. Cause I will.jist stop paying them and then we will see what happens.