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SIMON PERCIVAL
TO FOLLOW UP ON MY DEALING WITH EE AND TAKING THEM TO THE ONBUDSMAN SERVICE ,EE HAVE ADMITTED IN WRITING THAT THEY MADE 3 MAJOR ERRORS IN SECURITY WHICH HAS COST ME THOUSANDS. THEY LET A SCAMMERS GET THROUGH SECURITY BY ASKING WHAT KIND OF PHONE I HAD AND WAS VERY HAPPY WITH THE ANSWER “IPHONE” AND THEN DIDN’T SEND ME A SECURITY PIN BEFORE PORTING MY NUMBER !!!.. AND BECAUSE I WAS IN A CONTRACT THEY DECIDED TO LET THE SCAMMER OFF WITH THE PAYMENT TO END THE CONTRACT EARLY!!.. WHAT ARE THE CHANCES A MASSIVE COMPANY LIKE EE WOULD FORGET TO SEND A SECURITY PIN AND TO FORGET THAT IF YOU MOVE NETWORKS MID CONTRACT THEN YOU HAVE TO PAY!!!….. BUT THEY HAVE OFFERED ME £40 !.. DON’T TAKES CHANCES WITH SECURITY AND CHANGE NETWORKS NOW!.. BECAUSE YES MISTAKES HAPPEN BUT 3 BY 2 DIFFERENT PEOPLE IN A DAY AND THEN OFFERING £40!!.. MAYBE IF I HAD LOST MY BUSINESS,HOME AND FAMILY THEY WOULD HAVE OFFERED ME ANOTHER £10
3 years ago
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