Bought a phone under contract with EE as they promised a warranty with it. Phone developed a sizable and very obvious defect in the screen by means of a burn in the screen. EE fobbed me off by first saying they could see nothing wrong with the screen and when I stood my ground they then changed it to it’s not a defect but just ‘cosmetic’. A £1100 phone with permanently damaged pixels in the screen is not cosmetic- its a defect! Happy to take your money for the advertised warranty but forget trying to use it with them and they’ll happily give you the run around and insult your intelligence too. AVOID!