EE is a terrible company. From the inception of my contract I've had problems with them and their services. I reported this to them only to put me through to tech. These problems persisted with the service for the whole year I've regularly contacted them about the problems and followed every type of reset a device and network settings can have. Last week I drop my device while exiting my car. A few days later service issues again. I contact EE go through to tech report the service issues again and explained that I've recently dropped the device but as you can see from the history I've had regularly problems with the service. It was heavily insinuated that I was tring to defraud them. I'm in complete disbelieve at this brazen attempt to not address the issues with the non existent service for 12 months. Then to add the insult "You could have dropped your phone on day one" was one of the replies. Considering I have an upgrade anytime account and have several devices and many year service across multiple devices I'm disgusted at my treatment by EE and the insinuations made.