Absolutely appalling business help, I've just spent 25 minutes to be told to go to the website however the website does not have the relevant information or information of how to do anything except give them money, Each month since my contract started I have received bills for anywhere between 50 and 150% more than my contract agreement and each time I have had to call them which takes until fruition approx two hours, they even had the audacity to transfer me to another department which was charged for and added to my following bill. I honestly think they are scammers who think customers are complacent But if you call them they put every obstical in your way and hope you will give up p.s. I've spent possibly 24hours in total sorting 'rip off' bills from ee Always their error. I'm busy and value time which they have wasted, B#=&sd's