Terrible signal and even worse customer service. I can't get signal in the second biggest city in the UK and I'm told that it isn't EE's problem as they don't 'guarantee' signal. Only solution offered was for me to pay for additional broadband to be able to make calls via WIFI. Absolutely shocking! Also told the issue us due to and ongoing dispute with a local farmer about a mast! I do not feel this is my problem and feel that EE should have honoured cancelling my contract so that I can go to a network that actually provides the service they promise which has been ongoing for 5 months, as well as some decent customer service! Extremely poor network which I would never use again or recommend to anybody! Disgraceful!