absolutely horrendous company they continued to charge me for a wi-fi device that was cancelled over 3 years ago even when i cancelled and changed over to o2 i complained and offered me 30 pounds compensation what an insult then when i complained to the manager they then offered me 150 pounds and i was told the offer would be withdrawn if i didn’t accept it shocking i then went to ombudsman who then after investigation said i wouldn’t be getting a penny from them they are a company who continues through covid to charge me !! and had the cheek to say it’s my fault for not checking also the reception was shocking thank god i left this company shame on you EE!!!!