EE customer service and management team are the worst I have encountered. I have been assisting my daugher to deal with EE due to her being vulnerable. I have found that they They have messed her around by over charging and not sorting phone issues out. She is a vulnerable person who suffers from severe depression yet recently cut of her phone so she was unable to have access to call her gp or mh people. Hey would ot put it on if she paid the amount if money they say she owes despite it being desputed. They also wouldnt cancel her contract until we went to and received a decision grom the ombudsman. Disgusting service, I offered to pay the outstanding amount and someone was due to call me to do this over the phone, they still couldn't manage to call. Due to the breach in the disability act and the awful service, they leave you no option but to take matters further. This company is only interested in one thing MONEY, they care little about how they treat vulnerable people and the state they leave them in.