I have just joined EE network & so far it's fine. The staff in the Scarborough uk store were very helpful. What I would say is I was we the 3 network for over 5yrs. 6 weeks ago I was contracted by there call center center in Mumbai. I did not asked for the call & I could not understand the Indian caller as his English was appalling. He said I needed to upgraded my monthly DD. As I could not understand him I agreed. I was still confused & annoyed by this. I spoke to others who used 3 network & they to had suffered the same fate. Some had not even been contacted by 3 network & 3 network just increased the customers DD. The customers only found out when they checked there bank statements. I went into the 3 network store to cancel my A/C only to be told I had to pay £167.30 to end my A/C. I was told that as my new monthly tarif had changed it was classed as a new A/C. Even annoyed I still closed the A/C. The 3 store staff in the Scarbrough store especially the femails are rude, smug & cocky. Others like me have sufferd the same fate & cancelled there A/C with the 3 network. So to everyone who may be thinking of joining the 3 network best avoiding the 3 network altogether. Especially in Scarborough & please inform your friends & Family it will save you a lot of money by this scrupulous company.