Over-charge on numerous bills. 30% increase on line rental after 2.5 months of contract (apparently that's CPI rate - when its not for other companies)
No signal approx 70%of the time - (people often ring our landline if at home or WiFi when out as can't get through).
Tried to cancel approx 2 weeks after received phone purchase due to issues but not allowed. Brought 2 - separate contracts & both people having same issues..
Refused to send free Samsung chromebook as part of deal to 1 person (2nd received).
EE customer service denies everything
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