This is the worst customer service I have dealt ever. My life's big mistake to switch to EE home broadband. They messed up my online order and never despatched a roouter and CS shows no interest to resolve the issue. We are two week now and still no hope of getting broadband service. Phoning them every single day, complaint section has even raised the ticket but nothing progressing towards the soloution. I will never recommend EE to anyone even for FREE offers. This is 2016 and they are far behind the CS. Their CS is below the bottom level. IT IS AN HEADACHE.