EE is by far the worse company I have had the misfortune to deal with.
What should be a simple verbal response to my request for a PAC number was met with a very "age discriminating" individual who refused to provide a pac number over the phone saying he had sent it by text.
I see no good reason why he was not prepared just to quote me the PAC number and I could have recorded it in manually.
Good business should have an immediate transfer of one`s number perhaps with the option to have the new number should the customer desire.
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