I went to Holloway branch on 21.12.23 and I purchased the digital ps5 but the store said the £250 game pass was in a Brown envelope that was put on the side of the box 📦 a member of my family set up the ps5 for me said that there was no Brown envelope but Holloway insisted that the ps5 pass was on the side of the box I have the digital ps5 which I have had to order the games from my own pocket the digital ps5 I had to have has I wanted the cd ps5 as the cd ps5 package had the new call of duty but Holloway did not have the ps5 call of duty package in stock on the day I went. I am now stuck with the digital ps5 and having to order and pay for my games 🎮 out of my own pocket when the ps5 game pass should have been put in the box 📦 with the ps5 game console in the first place please can you remember that in future when giving game console deals Yours Sincerely Adrian Brown