I cancelled my contract after 20 years with EE due to the continued price hikes and extremely long customer service ‘AI’ nonsense and then totally incompetent staff who literally contradict what the last person said. Avoid at all cost as no longer the helpful, professional and responsible company they once were. (Even wanted to charge be for a ‘duplicate bill’ because I wanted a paper one rather than to log onto their EE website - last time I did they had a scam attached to it so when impressed the link scammers asked for bank details and of course EE advised they were responsible for that either). A shame but hopefully people can chose if this is a company they would pay to deal with before falling foul of them
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