Took out 2 mobile contracts at store. Neither had any service where I live. Despite postcode checker saying great 4g and 5g. After weeks of no help from customer services,failed callbacks and them closing my complaints,I cancelled direct debits and contacted ombudsman who told me after weeks that felt ee done enough to help. Yet they done nothing. Theve smashed my credit score to bits despite me eventually paying both contracts in full to end the bombarding of threatening letters and debt collection. And on top of this I also lost my number I took to them and had for years. They really don't care one bit. Hours spend on customer services and emails. All useless. And no cooling off period if bought from a store. only online.Postcode checker lies. Store lies. Customer services lies.complaints department lies and ombudsman sides with them. BEWARE. Also still reporting non payment monthly to credit ref agency despite paying all moneys owed months ago.