I was a BT customer then moved to EE by a BT representative, I was given a good TV package, and was given a tablet which I paid £10. But was not told about paying a monthly payment for it. So went on live chat took ages to reply so gave up it is rubbish. So rang very good customer service cancelled the tablet and sent it back. Then EE cancelled my phone contract without my knowledge, so was on the phone for about an hour sorting it out. The app is not as good as the BT app. You can't restart the router on the app and not very well laid out.
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