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Anonymous
EE Kindly do not degrade your customers. Was given a price for an upgrade waited for call back & even emailed advisor. Called this evening and made to feel like a lair, absolutely rubbish about myself. All calls are recorded for training and monitoring purposes I hope. I raised a complaint & the advisor refused to even read complaint back to me and I am 100% sure she did not even put in what the actual compliant was about. Only had a personal line for past 11 years and a business line for the past 20+ plus years with EE. CUSTOMER SERVICE IS UNSATISFACTORY, INADEQUATE, UNACCEPTABLE AND TOTALLY RUDE!!!!!
2 months ago
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EE has a 1.6 average rating from 1,239 reviews

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