I wanted a phone and a new contract and as I was with ee and their predecessors for about 20 years I did not forsee a problem.The staff at Notting Hil shop signed me up for a contract and then at end produced free dongle and a hands free car kit which were unwanted and not needed by me.At first I thought I would give them away but on seeing my first bill I realised that they had seperate simsand numbers but shared my data so I could not even give them away.I can only assume they foisted this so called deal on me to get extra commission for themselves.I complained in the shop but the manager was completely unhelpful.His manner was so condescending and he walked away in the middle of our conversation.
I am so disappointed in this company because my previous experiences with them had been generally positive.They have definitely lost my custom in future and I would advise people to be very wary of them.
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