Spend your hard earned cash elsewhere!! Been with EE for over 12 years now. I think when they first started it was decent, service was good, cs was good, prices were ok. But it seems now they're prices are extortionate, the network coverage is average (hardly ever get 5G) in my area and parts of London and cs is atrocious. I was due an upgrade soon so popped into my local (Streatham) store. The atmosphere in there was dead, two members of staff were just sitting down, didn't really acknowledge me. So I approached one of them for advice. She wasn't that interested, just nonchalantly went through a couple of (once again, expensive!!) options with me and said "EE don't really care about customer loyalty". As a long time customer who's spent thousands with the company, this is poor!