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Mr Steven Houghton
I recently moved my broadband,TV over to EE from Sky. We already have 2 x mobiles with EE so we now have everything with them. I firstly had problems with EE not cancelling my current deal with Sky. Then the hardware didn't turn up for the broadband when I was due to connect so we had no internet. Not ideal when there are 2 x people in the house that work from home. Then to top it the phone number wrong I had a number that didn't even have the correct area code. It took 2 weeks nearly to get my old number back. I have made 5 x journeys to the EE store that is 12 miles away this being where I placed the order. Also several calls to 150 and they were only prepared to offer me £30 compensation. This doesn't even cover the fuel costs for the journeys I made. The customer service is shocking and I'm starting to wish I had remained with Sky.
1 month ago
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