It genuinely amazes me how a company can be so shit. I've been without internet for three weeks now yet I'm still expected to pay my monthly DD. I've had three (extremely rude) engineers visit to assess the problem all of who have no idea what the issue is. Everyday I call and speak to someone new and no one seems to have a bloody clue what is going on or how to solve the issue. Not once has someone called me to apologise or to try and get to the route of the problem. The only thing they have done is credit the £20 dongle I had to buy with a lousy 10gb of data out of 'GOODWILL'. The issue still isn't resolved and dealing with this company is a complete and utter joke. I will forever boycott EE. it's renoun for being shit and now I understand. SORT IT OUT MAN.