from Charles Best I have read reviews where people are not happy with the service they get from ee in any company there are people in that company that are not the right people so get there company a bad name ,my self and about 20 or more people that are related to me and a lot of my friends find that ee is second to none, my internet was giving me trouble and thought my laptop was faulty so I rang ee and spoke to a chap called Dave from Plymouth who after speaking to him and after checking my line found a fault and said he would get an engineer to fix it and would ring me back when it was fixed the next day I noticed that the problem with my laptop had gone and Dave rang me to ask if it had been fixed and said it in the past I have some problems but ee have always fixed them with friendliest manner that any one could wish for, and my deal for the first year was very cheap after a year it went up to £35pounds but gave me discount bringing it down to £27 pounds this deal includes my internet landline where I can ring any country for free if I switch of before the hour then ring again so in my eyes if they where asking me for stars then the answer would be a sky full of stars from a very pleased Charles best