1. Miss sold broadband with my mobile, was told there would be no charge ended up being charged £65. 2. Phone was not set up properly so was without 4g for a week. 3. They did not set up my direct debit. 3. Main phone line was switched off when they were meant to cancel my other line. 4. They took £600 out of my account which left me overdrawn, it was their fault but when calling them they said it would not be back in my account for 5 working days. I had to call my bank to get them to put the money in. 5. Supposed to get compensation for the trouble and amount of times i have had to call them in my bank but still have not received it. 6. Never gave me the call back that was promised, that was supposed to confirm money going back to my account and that everything was finally set up properly. Many other mistakes have been made by them since I got my new phone (only 2 months ago), these are just the ones I can remember. I would like to leave them and take them to court for all the trouble and anxiety it has caused me but to be honest I just want a phone that works and to not receive texts saying I have not paid bills that should have been set up by them months ago. All the staff are friendly and say that everything should sorted but every 2 weeks a new problem arises. I never had trouble with T Mobile, very annoying it has changed to ee. DON'T USE EE. PRACTICALLY CRIMINAL.