I have been with EE for 14 years and hold 4 contracts with them .. Since last year I have had nothing but bad service .. cheeky arrogant little boys with attitude problems speaking to customers as if they are idiots.. When these representatives explain bills they never give you correct information and even when using a calculator they cannot count or explain bills properly, on several occasions I have had to add up for them. Staff need training and to mature in a place where you deal with the public. This company is now a rip off and myself (with my 4 contracts) my mother, my father, my Gran and little sister are all leaving the company as soon as our contracts are up. What happen to EE in the last couple of years. I may well take all my issues to the papers aswell because none of my issues have ever been resolved and these members of staff do not care about customers or there job they just care about there monthly pay. Sort it out EE!!!