The Palmers Green north London branch mis-sold two tablet contracts yes that’s TWO tablet contracts to my brother who is a vulnerable adult and has speech difficulties and cognitive impairment. They must have seen him coming. They refused to acknowledge any responsibility for weeks, and eventually took the tablets back, but then took another three months to refund the money my brother paid over. I still don’t know if it has been satisfactorily settled. Do NOT use them. I do not trust them. I am now engaged in trying to cancel a contract that my brother took out for a mobile phone, which is providing difficult of course. In my view they have no business ethics.