I chose to move to EE from a different provider and they confirmed I could keep my number. But after connecting to EE they changed my number and didn’t inform me. And when I called customer services several times and still they failed to provide me the number. I even talked to the manager yet the same response was given to me. I have never faced this kind of issue before as other providers have successfully been able to help me keep my old number. Customer service wise this is the worst provider to join.
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