Really terrible experience with EE- needed to get a phone unlocked and they charged us for it- which is fine except they then FAILED TO DO IT...which is unacceptable (obviously). No explanation given. You can see why on their own site they have a 1.76 star review- they are truly terrible at customer service. Stay away from this company-- they nickel and dime you to death. I am cancelling with them upon my return to the UK; would rather pay more for competent customer service.
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