Dishonest customer service Dishonest customer service, asked them to listen to a call and they conveniently can only find a previous call from 6 weeks prior that backs them up, basically picking and choosing what evidence they want to consider, I clearly clarified when I should leave with no extra charges and was told I was out of contract on 2 phone lines so could leave with no penalty and was advised I could leave straight away and got charged early termination on both contracts, after 15years with tmobile and switched to ee when they got bought out and that is what you get, I will never go back to ee