Cannot recommend EE enough! I’ve been with them since day one and before that orange. Every time I’ve rang I’ve got through to someone within the UK Which A. Is providing jobs in the UK 👌🏼 and B. Means they can understand my terrible English And no matter what my enquiry they are always so helpful and go above and beyond to ensure I’m satisfied Only read on for specific named cases: Home Broadband Due to an error made by a BT engineer not EE my broadband took a few weeks to connect and prior to that had no service at all They sent me a sim router and kept topping up my data for free and reimbursed me for the time I wasn’t connected Then when I did finally get connected (through no fault of their own but heavily compensated by them) the service was intermittent - again it is believed to be BT’s fault After a couple of engineer visits the issue was resolved and again reimbursed for the time during faulty service Then I moved house and tried to take EE broadband with me unable to supply at new address and sent a voucher as a gesture of goodwill Phone: While abroad on a couple of occasions last year i connected to the internet on a couple of the days but some reason it connected me every day despite me turning off data roaming Now I could easily have been making this up but EE were most reasonable and agreed to go halves with me on the roaming charges Very good of them Finally sim only: I took out a plan for my car a few months back as Audi advised with a SIM card I can park my car using my phone track my car and log miles and journeys etc Turns out these features are not available in the UK yet only in countries such as America took a while for myself and audi to realise this in which time I’d exceeded my 14 day cooling off I just accepted this as a mistake and I’d pay the price for the next year or so Well today EE rang me to ensure I was on the best deal and see if I needed any other products etc So I asked if they could possibly do anything about the SIM only I’m not really using, I mean it’s connected to my car and does update my sat nav with traffic data and tell me the weather forecast and give me train and plane delays oh and give me google maps but non of which I’d really pay £10PCM for Now fully expecting the answer to be no, the guy said he’d speak to his superior Came back and to my amazement agreed to cancel the plan Now, many grumble about EE saying they’re the most expensive You get what you pay for Most expensive because they have the widest coverage and in my opinion the best customer service 10/10 Hats off to you Thank you once again