Terrible Rip-Off company! Terrible Rip-Off company! I have a monthly paid mobile account which I pay £45 on average every month for 13 Gig of internet, which is already an horrible deal! Then I purchased a 4G wifi device with £30 credit for 20 giga Internet, but it did not last for more than a week, and when I called them to talk one of their staff told me she could give me extra 5 giga data, as she sees that I spend a lot with them, but I could speak to her manager and he would likely be able to offer me more. When she passed the call to him, he offered me a monthly plan and I told him I was interested in cable internet, and he said would transfer me to the correct team, and if I close a deal he would be likely to offer me some compensation internet until the cable one was installed. Then when I told him I didnt want, as I was going for another company he took it off all the other offers (even the 5 giga previously offered by his colleague), and only ended up giving me this same 5 giga back after I argued him, and only to honour his colleague offer, as "data is an expensive commodity" (for your company 5x more than the others probably). This is a disgrace and against the law, as he was trying to do something for me only subject to me buying his product. The name of this manager is Adam (he refused to provide me with his surname) and he gave a ref number which is 11798087 and the call was on the 23rd Oct 2019 at around 3.20pm.