EE have FAILED to transfer my mobile number from EE to Tesco. I purchased the phone from Tesco on Monday 15/06/2020 and all info from my EE mobile transferred easily to the Tesco phone. It is now Thursday 18/06/2020 and my new mobile is still dead. It shows "Emergency calls only" and "No sim card found". I need this phone as my husband has severe medical conditions and I need to check on him regular to make sure he answers and confirms he is ok. I now cannot do this. Very poor service. Not been able to contact EE by any other means.
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Alice, Customer Support
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