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Mr Forecast
We opted for solar panels via a local authority auction - EEC Home Improvements were the chosen supplier. From the very beginning we were kept fully informed and offered the opportunity to attend an 'Information Session' which explained all aspects of the proposed solar installation, showcased the materials to be used and allowed a full Q&A session. Once we had decided to go ahead we received regular email updates, a comprehensive survey and a fully costed proposal, with the promise we could decide not to proceed at any time and have our deposit returned. The scaffolding was installed a couple of days before and the installation team were superb, going over the survey with us and allowing us to tweak our layout. The internal electrics were very neat & tidy, fully labelled up and a 'Quick Start/Stop' guide was provided. The system was soon up and running and producing electricity. We opted for the SolarEdge system which displays, on an app, how much electricity is being generated. This was the only problem we encountered - the inverter in the loft wouldn't connect to our wi-fi hub. I went online to research the issue and found that installing a 'hub extender' in the loft sorted the issue straight away! Overall we're very impressed with the whole experience from start to finish and would recommend EEC Home Improvements.
5 years ago
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EEC Home Improvements has a 4.6 average rating from 491 reviews

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