Pretty well faultless. The scaffolders thought to erect on the wrong side of the house but were quick to agree to the back! Faultless is faint praise since the care to help us to understand all the aspects of the proposal and then the concern to keep us informed at each stage was exemplary. If only all contractors performed as well. From the start Paddy Hill explained the process, the costs and benefits very clearly; and with no pressure to decide, asking if he might phone after a few days and assuring us of the availability of help and advice on the freephone number. Thank you.