I received a defective RTA and contacted Element Vape about their return policy. An acknowledgement was received immediately. The next day a more detailed response was received. I followed their RMA instructions then received a shipment authorization. The RMA process only offers a store credit or refund. If the option to be sent a replacement upon receipt of the damaged item was offered I would have rated this process as 5 star.
3 years ago
Element Vape has a
3.0
average rating
from
791
reviews
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