Have been a repeat customer of element vape for over a year now. There web sight is clear and easy to navigate, always have the most current hardware and equipment plus also have the older equipment and vape stuff that can be harder to find locally. The prices are fair and the sales are always great. Ive recently had an issue where I was sent the wrong juice ( “ice” menthol version ) I emailed the customer service and let them know what happened, they requested a photo of all items which was ordered on that invoice plus a picture of the paper receipt sent in the package, and even though I opened the juice and didn’t realize it was incorrect from what I ordered they still accepted fault, apologized and sent out correct juice all within a days period. Very satisfied with that, more then I can explain. I live in Alaska and even the “standard” shipping comes very quickly. I always opt to shop locally when I can but it’s very hard not to shop with element vape. I 110% recommend element vape for all vaping needs you will not be disappointed! Thanks element vape