Ordered April 9th. Usps being stupid and can’t find it. This isn’t element vapes fault but I reached out to them for help or guidance in what to do and they sent me a canned email that didn’t help me at all. I’m sure they have a lot going on but at the same time it would have been nice to actually get some help. Now I’m out $136 and neither Element Vape or USPS are willing to respond. Now it’s May 3rd. They refuse to give me a refund even though USPS located the package and is sending it back. They told me to wait 14 business days and I did. They still won’t refund me until USPS gets it back to them. I never got the order... why do I have to wait for usps to get it all the way back to them before I can get the money back that I spent on their products?? Emailed multiple times and customer service just gives me generic canned responses telling me to wait. They won’t even talk to you like a human. They don’t even sign off on their emails with a name or offer any sort of communication. Never ordering from them again and I hope this review helps others to decide to stop giving them money as well.