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Anonymous
I placed four separate orders with Element Vape on Oct. 25, 27, and 29th and one one order arrived at this time (Dec.1st). The order that arrived was being delivered by a lady whom called me at 6:30 am on a weekday stating that she had a package to deliver to me and the package required a signature. She wanted to know a time I would be available at home to sign for and receive the shipment. I work at 8am so I told her she could come by before 7:30am or it would be after 5pm before I would be back home. She said that she would be at my home before I left at 7:30 then called back at 7:35 to say she decided to wait till the evening to come by. This of course made me a few minutes late for work but not a huge deal. It was my decision to wait on her in hopes of receiving my order. I received another call from her around lunch which when to voicemail. She wanted to know if anyone was at my house that could sign for the package or if she could come by my workplace. The answer was No to both questions she had so I didn’t call her back. I arrived at home around 5pm and at 6:30 a gentleman showed up at my door with the package dressed in street clothes and driving a older sedan. I collected the package from him and asked if he needed my signature. His response was “Well, no. You are over 21 right?” I said sure and he left. I opened the package and it was replacement glass for an m-pro tank( part of one order out of the four I placed with Element Vape) Still waiting and wondering about the rest of the shipments. Any emails sent to Element Vape inquiring on the orders are answered with a pre written response letter. All tracking information indicates that the shipments have been shipped and received which isn’t the case. Meanwhile, they fill my inbox daily with ads on products for sale and discounts. Element Vape is having huge problems with shipping and unsatisfied customers feeling ripped off at this time. Why don’t they try to fix the shipping issues and deliver the products they’ve sold before they try to sell me more items? I just want what I paid for and then I’ll shop elsewhere from now on. I have learn my lesson on this vape supplier.
2 years ago
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Element Vape has a 3.0 average rating from 791 reviews

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