I will never shop with element vape again. I swore them off years ago because they sent me the wrong item. And it wasn't as big an issue that it was the wrong item because it was only $15 but i contacted them several times and they NEVER responded. Well i got desperate because my regular shop MVS was sold out of what I needed and ordered from them. Over a month later nothing no order. When I contacted them they sent me a long form letter about how they are experiencing issues with shipping which I get but it specifically stated that they will be issuing no refunds. Seriously, you can't expect anyone to be that understanding, okay I may never get my order or my $80 back🤷