It is always depressing to see a company you have done business with for years let down the customer so thoroughly. I placed an order with Element Vape, had 1/3rd of the order magically canceled due to "out of stock" (website still shows items as well as variations of that item in stock). I reached out to Element and received a cut and paste message directing me to their "anything goes" policy. Normally, this would not be a big deal but recently they began charging a $7.00 fee for "signature service". (Same service you receive for $1.00 from competitors) If you are unhappy with not receiving your full order, your only recourse is to return your entire order (which they make you jump through a bunch of hoops over), pay for shipping out of your pocket (which they will not reimburse), and they still keep the $7.00 signature fee. With so many alternative suppliers available, I would NOT recommend Element Vape in any situation.