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Jennifer Grigg
Spent $150 on an order. 3 of the vapes were completely defective and didn’t work. One wouldn’t turn off from the very first drag, got really hot, and started spilling out burning hot liquid which burned my hand. It would not stop until the battery died. Another spilled all the juice out and became useless after one use. And another would only work for a couple minutes and then would die. I would charge again and same thing. Only get a couple minutes before it was dead again. I did not want a refund or replacement as I understood they aren’t covered under the warranty. However, they only offered a $17 credit when I paid $55 for the 3 defective items. They refused to do anything else. I would have been happy with at least half of what I paid as a credit. I will never order from them again. It seems that they sell defective products and don’t care about loyal customers.
1 year ago
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Element Vape has a 3.0 average rating from 791 reviews

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