Does not replace or refund for defective disposable vapes. Unboxed brand new disposable today from $200 order I received yesterday. It was immediately defective. I contacted them, they stated disposables are not covered under their return or store credit policy. They offered me a “one-time exception” credit that will not cover the mandatory vape tax, sales tax, or shipping. I cannot replace it without giving them more money. This happened at Huff and Puffers and they immediately sent me a replacement for free, stating that they understood defective disposables are a common thing. Element knows many disposables are defective but they don’t care. Their customers can just eat it. Disappointment. Also took 7 days to get from LA to central CA.