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Anonymous
I've ordered from element vape 8 times and have never had a problem; timely shipping, good prices, etc. However, this time(order#11082592587), i noticed they shipped my order to a previous address when i changed new billing/shipping address before i placed my order. Their system is glitchy bc it keeps defaulting to previous address. just now i attempted to change billing address, but even after saving, it defaulted to my delivery address. What i want to know is how was Element Vape able to receive my payment? My billing/shipping address was incorrect! According to them in an automated message to me yesterday when after i sent a message, "my addresses weren't changed when i placed my order". This infuriates me! First off, i do not appreciate an automated message; and second; I DID CHANGE MY ADDRESSES BEFORE PLACING MY ORDER! I'm in need of the new mod i ordered ASAP, and i have to wait for my order to be returned to them?! Furthermore, I can't get in touch with them to fix this address issue i'm having. I won't order from them again unless this issue is addressed!
3 months ago
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Element Vape has a 2.9 average rating from 870 reviews

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